Support & Maintenance

Cost savings through economies of scale and guaranteed repair

We provide annual hardware maintenance contract which covers unlimited phone, email and onsite support. This contract covers the re installation of operating system, maintaining application, hardware fault-finding, scanning and removing of viruses. We will safeguard your system by checking your server disk space, performance and partitioning. We will identify issues that might lead to problem in the coming months.

Support & Maintenance contract

On-site Help

Cerebral On-site Help provides assistance with day to day technical matters relating to your business software and system and ensures you that your business is operating smoothly.

Our consultants provide quality and efficient on-site services.

Help Desk Call Center
+971 55 5596825

Cerebral Help Desk provides assistance with day to day technical matters relating to your business software and system and enables you that your business is operating smoothly.

Our consultants provide friendly and prompt help desk services. They have the experience to provide you with quality level of support to ensure your business running smoothly.

Cerebral uses CRM software to log all help desk calls. That will allows us to provide better customer service as all issues are recorded and tracked.

At Cerebral, we know the importance of receiving prompt support when you have a technical issue, that is why Cerebral not only offer onsite and phone support help but also remote dial-in support. This remote dial-in support system ensures that problem can be solved without delay in waiting time and our in-house consultants can view the actual problems through the web.

Help Desk Web Based Support